Here’s what we are doing to keep you safe:
The AVMA (American Veterinary Medical Association) has argued that veterinary hospitals are essential businesses and we agree. As a group of individuals who took an oath to “protect animal health and welfare,” Woodside Animal Hospital intends to remain open unless circumstances make it impossible for us to do so. That said, we also believe the health and well-being of our clients and staff are critical. That is why we are taking the following steps to make Woodside a safer environment for everyone:
- To adhere to minimal human interaction guidelines, we are limiting the number of clients we allow in the building. We request that all clients call our special check-in phone number: 360-731-8186 and wait in their cars. Please complete the exam form prior to your pet’s appointment and either submit it online or give it to the assistant when they come out to pick up your pet.
- Our staff is cleaning rooms with client contact at least every hour. We are using bleach and other disinfecting products that may have a strong scent. Although we know pets have a strong sense of smell and some humans may be sensitive to these odors, we must make safety a top priority.
- ORDERING PRESCRIPTIONS ONLINE: You may order (uncontrolled) prescriptions through our online store: https://woodsideanimalhospital.securevetsource.com (if you have any questions, please don’t hesitate to contact us and we can help you through the process).
- If you are sick, please ask a trusted friend or family member to bring your pet for you. You may also reschedule your appointment. If you ask someone else to bring your pet, please call and request an authorization appointment form—we will happily email it to you.
- Updates: Although we understand not all clients have access to Facebook, we can update you quickly through this platform. Please visit us at: https://www.facebook.com/wahvets
- Technician appointments: As we must now focus more heavily on sanitizing, we have begun extending our technician appointment times. For this reason, we are currently booking appointments such as toenail trims, anal gland expressions, etc. about 2 weeks out.
- “Drop-Offs”: If you are high risk, or prefer not to enter the hospital, you may opt to check your pet in and remain in your car during their appointment. This must be scheduled 24 hours prior to their appointment. Please ask one of our receptionists for more details.
If you have any questions, please do not hesitate to call 360-871-3335. Please remain patient with us; our phones have been busier than normal over the past week and we anticipate them to remain steady, but our team is working diligently to keep hold times to a minimum.