We are implementing some new protocols to further reduce the risk of COVID-19 exposure to our staff, clients, and patients.
PARKING LOT CHECK-INS
During these uncertain times, Woodside Animal Hospital is following similar guidelines set forth by human medical facilities and is offering curbside appointments. In keeping with the CDC’s request for social distancing, we are firmly asking that clients do not enter our building at this time. We understand the importance to be present for euthanasia procedures, and we will allow only two clients to come into our building for these appointments after being screened by our staff upon arrival.
We do have a phone number specifically dedicated to check-in. This number is posted in the parking lot and can be provided to you if you call our main line 360-871-3335. We ask that you not use this number for reasons other than checking in.
Please make sure you bring a working cellphone with you for your pet’s appointment. Your pet’s veterinarian will be calling you to discuss treatment.
We are booking out about 1 month for exams. Please plan accordingly for your pets’ care. We currently are not able to take on new clients at this time.
TYPES OF EXAMS
To allow for social distancing, we have limited the number of staff we have in the building at any given time. We are currently offering preventative care appointments, toenail trims, and performing elective procedures/surgeries. If your pet is due for an annual exam, but you have health concerns for your pet, please let us know when you request an appointment.
When arriving at our clinic, please call the curbside phone number that is posted outside to let our receptionists know that you have arrived. Please include your preferred phone number for us to contact you during your appointment. We also ask that you do not leave while your pet is here unless instructed to do so.
An assistant will call your preferred phone number to discuss your pet’s medical history and any concerns your veterinarian will be addressing at your pet’s appointment.
After you speak with an assistant, there is a table in front of our building to conveniently place cat carriers and to retrieve your dogs. We ask that all cats be brought to the clinic in a secured cat carrier and that dogs are on a leash.
Please wait in your vehicle. Your pet will be brought in by our staff and your veterinarian will perform a complete physical exam. Your veterinarian will then call and discuss treatments to be done while your pet is in our care.
When finished, a receptionist will give you a call to receive credit/debit/CareCredit payment over the phone. Please let us know if you plan to pay with cash or a check.
We will return your pet to the table out front upon completion of payment along with a completed invoice from your visit and any other medication or paperwork instructed to go home.
Our online pharmacy is a great option for prescription requests. They will deliver medications and food right to your door! The best part is all the products purchased through our pharmacy are guaranteed by manufacturers—this is not the case for all online pharmacies.
COVID-19 has had some unexpected outcomes for the veterinary field.
The Veterinary Information Network made this informative video to help clients better understand why many hospitals, like Woodside, are busier than ever: